128 PLUMBING, HEATING, COOLING & ELECTRIC
128 Plumbing, Heating, Cooling & Electric is a leader in the home service industry in Massachusetts and has been in business for 30 years, since 1992. Founded by David Williams at the dining room table, he had a true passion for plumbing and construction. 128 was born and brought up on long days and hard work, quality service, and going above and beyond for customers. Led by Williams’s son, Ryan Williams, the company has grown from being a one-man truck to being the top choice for plumbing, HVAC, and electrical needs across Massachusetts’ homeowners.
At 128, it’s the people who truly make the difference. The team is filled with skilled professionals who are not only experts in their trade but also deeply committed to doing what’s right for customers. 128 prides itself on a culture that believes “teamwork wins”, with everyone working together to solve any challenge. No two projects are the same, so the team is lucky to have so many bright minds on staff to always find a solution for any issue that arises quickly in plumbing, HVAC, electrical, or drain cleaning.
From its roots in Lynnfield to the current headquarters in Wakefield, 128 has spent the past three decades building a strong reputation in the home service industry. A full-service warehouse and dedicated staff support technicians, ensuring top-tier service every time. With a specialized customer experience team, installation experts, and a comprehensive service and support team, 128 is there to help the tens of thousands of customers served each year across the North Shore, Greater Boston, Merrimack Valley, and South MetroWest. The company has grown to now have two other locations: one in quaint North Andover, MA, right next to the North Andover Common, as well as Chelmsford, MA, the newest location as of 2025.
128 is proud to have strong partners and affiliates that uplift each industry and hold them to high standards. In 2024, 128 became the Official Home Service Company of the Boston Red Sox. This partnership is a milestone that reflects a dedication to service, trust, and quality. Just like the Red Sox, 128 strives to deliver outstanding performance every day and bring a new level of professionalism to the industry, and is proud to support the local community and be recognized as a trusted partner of one of the most iconic sports teams in the world. Additionally, 128 is a Certified Installer of Tesla Energy, enabling homeowners to take advantage of cutting-edge, sustainable energy solutions. 128 is proud to offer Tesla’s high-quality products to help customers lower their carbon footprint while reducing energy costs. For a full list of partnerships and affiliations, check out the partners and affiliates page here!
In 2025, 128 was officially Certified Evergreen® to solidify its commitment to its community, teammates, and place as a trusted home service company in Massachusetts. This certification reflects a promise to stay family-owned, purpose-driven, and rooted in local communities. Simply put, 128 isn’t going anywhere. The team, customers, and communities are the number one priority.
128 Plumbing, Heating, Cooling & Electric specializes in residential heating & A/C system installations, water heaters, emergency services, electrical panels, lighting, outlets & switches, ductless mini-split heat pumps, drain cleaning, trenchless pipe lining, and yearly maintenance. Message 128 now with any questions about what other services include.
Whether you are a future customer, applicant, or vendor, know that 128 has top-notch training, quality service and installation methods, a team that goes above and beyond for customers as well as teammates, and it’s only the beginning for what 128 can offer to homeowners of Eastern Massachusetts.
